For hassle-free returns, all our boxes contain a pre-paid return label.
Simply follow these steps:
- 1. Attach the pre-paid return label to the outside of the box – over the original delivery label
- 2. Check a reason for returning the item, Check the appropriate box on the return sheet, indicating the reason for your return, and place the sheet in the box
- Drop off the box at any “DHL Packstation“ or any store/post office that accepts DHL parcels
We will take care of everything else. Please allow 3-4 business days for your parcel to arrive at our warehouse.
Please only return packages as outlined above. Should you have lost your pre-paid return label, please contact us firstname.lastname@example.org