We Ship To:
We ship within the EU, North America, Australia, Bahrain, Kuwait, New Zealand, Oman, Russia, Switzerland, Turkey, UAE.
All shipping costs to EU countries, including returns, are free – regardless of where you’ve placed your order. Please note, any country outside of the EU is not eligible for free shipping. Exact shipping costs will be displayed at checkout.
Estimated Delivery Time:
Within Germany: 2-3 business days
Within Europe: 3-8 business days
US + Canada: 2-4 business days
Rest of the World: 3-4 weeks
Unfortunately, we do not offer express shipping yet.
Taxes + Duties:
In case of shipments that are made to non-European countries, no VAT is charged. As soon as the articles arrive at the destination, sales tax on imports as well as customs duties and handling costs will be determined by the respective customs office. The recipient will then be invoiced by our courier. By submitting your order and paying and/or delivering the required information, you concede to the import regulations of the respective articles. Please be aware that import regulations vary from country to country.
Please note that customs duties, sales tax on imports, as well as handling costs that were charged to the recipient by our courier, by order of the customs office, cannot be refunded by aeyde GmbH even in the case that the articles should be returned. Usually returned articles can be claimed with the respective customs office and the amount paid refunded.
Change/Cancellation of Order:
Please contact firstname.lastname@example.org with your order number to see if a change or cancellation of your order is still possible.
Waitlist for Out of Stock Items:
You can sign up for our ‘notify me’ feature that’s available in the size section of the product page. As soon as your favourite style is back in stock, you will immediately be sent a notification e-mail.